1 reviews | Active since Jun 2018
FNB Connect Disappointment
If someone calls you marketing the FNB Connect SIM Card hang uo and block them. They do not reveal the finer details and hidden costs to you, nor that they havent yet worked out this product fully, nor that they know squat about telecommunications. You ate better off with service providers who actually specialise in telecommunications . FNB you can help me by being honest about your glitches and revisiting your service offering to see if you actually know how to do this. i dont think you do
Good day Shaakirah Yacoob,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Shaakirah Yacoob,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)