1 reviews | Active since Oct 2017
FNB connect disappointment!!
I am truly horrified by what I discovered about my FNB connect contract. I have the 5th generation iPad on a contract which according to FNB retail price is just over R9000, this device now retails for R3999 and use to retail for R4999 when it was just launched before the 6th gen was released. I can't believe that I am paying more that R8500 for a product that is worth R3999. I chose to do this through FNB because I thought they would give me a better deal/ long-term financial solution, but I feel ******! I am mad for not looking at facts and details closer and not noticing this sooner, but I did not expect this from a bank I trust!
Good day Natasha,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Natasha,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
