1 reviews | Active since Jul 2010
FNB Connect Delivery
<p>Hi,</p> <p> </p> <p>I received a message yesterday to say the Sim Card will be delivered on 05/09/2016 between 09:00 and 17:00. I am not office based, but I waited the whole day for this at the office, but nothing arrived. NO PHONE CALL OR EMAIL STATING that they will not deliver. I phoned the call centre and told the person that they need to deliver before 10 this morning as I have to leave, but nothing!!</p> <p> </p> <p>This is unacceptable and a total inconvenience!!</p> <p> </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)