FNB Connect - Degraded Service

I was very excited about FNB Connect, the top of the range package offered unlimited minutes and I thought I'd try it out before migrating the rest of my lines across.

Unfortunately, the quality of network service is so poor, I barely use the contract for calls. I always get complaints of people not being able to hear me clearly even when my signal strength is max. Data speeds are very low +-4mb even though my phone says LTE.

The irony is that I phoned the contact centre a few times to log the issue and each time the call dropped just before I got to an agent. When I eventually did speak to an agent, she said that she would log a network ticket and someone would contact me - no one followed up. Needless to say, I'm shopping for a new provider now.

Long and short, FNB Connect offers a degraded service as a cheaper rate - don't waste your time.