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yolanda W

1 reviews | Active since Jan 2016

25 Jan 2016, 18:16

FNB Connect Debit Order

I am so peeved off right now, checking my banking statement! After a email last month informing them that they must take the debit order off my account on the 25th and not the 19th, true as god they try again this month on the 19th, 21st and 22nd! I have no funds in my account that time of the month because I only get paid on the 25th! And everytime they try and take the money off I pay fees! I will be going to the bank and cancelling this contract tomorrow.<br> They are quick to sell you something but no after service!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jan 2016, 08:30
Official
Hello yolandavdw,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 854942.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)