FB
FARHAAN B

1 reviews | Active since Jul 2016

10 Nov 2016, 14:46

fnb connect debit order

<p>i was called buy a consultant offereing me a connect packkage i accepted however i never got my sim card nor was i remined to collect a sim card from my bank now i am being debited for services i have never used. i recently went to my branch and they let me speak to a consultant over the phone. i was promised a reply but never got one ever since please help and return my money back with interest </p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Nov 2016, 15:11
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)