CP
Cindy P

1 reviews | Active since Oct 2016

28 Nov 2016, 09:06

FNB CONNECT DATA PRICE CHANGE

<p>CHANGED MY NETWORK TO FNB AS THEY HAD THE BEST PRICES ON DATA. HAD NO PROBLEM AND WAS HAPPY UNTIL THEY DECIDED TO SAY THAT THE PRICES ON DATA WAS A PROMOTION, IT WAS NEVER ADVERTISED AS A PROMOTION. THEY ALSO DID NOT TELL ME THAT THE PRICES WERE ON PROMOTION WHEN I APP**** FOR THE SIM SWOP. FNB DATA PRICES WAS JUST A **** TO WASTE PEOPLES TIME TO CHANGE TO THE NETWORK. IF I HAD KNOWN I WOULD NEVER HAVE CHANGED NETWORKS. THANKS FOR NOTHING FNB!!!!!!!!!!!!!!!!!!! YOU WASTED MY TIME AND **** TO THE CONSUMER. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2016, 10:19
Official

Good Day

We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)