1 reviews | Active since Jun 2011
FNB CONNECT, DAM *****!!!
<p> ********** and ********** , those are 2 reference numbers I received since the 17th November 2016. </p> <p>To date nothings been done to resolve this!!! </p> <p>Two call centre agents did call and I explain the story but they could not comprehend simple english! As in my initial complaint, my airtime was depleted when I had active data bundle and voice bundles. Sounds simple right? I'm honestly shocked at the incompetence at fnb!</p>
Good day Ms. C2011
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. C2011
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***