FNB Connect Customer Service NON EXISTANT

<p>I had an issue yesterday where my data would not work. This was in the period where everybody was uncertain of the situation in Pretoria regarding the protestors. I work & live within 3km of where the riots were taking place. Needless to say, I re**** heavily on communication with various security personel to find a safe way home. I could not do this as my data did not work. I got home & tried phoning the "Customer Care" line... After holding on for a total of 43 minutes and 20 seconds, I gave up. I then had to arrange with a family member to set up a Wi-fi hotspot with their Vodacom data - which by the way was working 100%- to which I could connect just to ensure a certain measure of security during the protestors rampages. I really am disgusted in the poor customer service, I can understand that they had a higher than normal volume of calls BUT, having a client hold on for almost 3/4 of an hour and still not being able to speak to a consultant is REALLY unacceptable.</p>