1 reviews | Active since Aug 2016

29 Aug 2018, 19:02

FNB Connect Coverage

FNB Connect

The lack of signal anywhere outside of gauteng is costing me business at present. Yes the service costs are below the competitors but the extreme lack of coverage overrides the cost benefit in my (and others') current experience.

Regards,

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2018, 10:18
Official

Good day Michael Grobler,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to FNB Private Wealth and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints Team

*** (option one)