LT
LLOYD T
1 reviews | Active since Dec 2015
18 Mar 2016, 10:38
FNB CONNECT CONTRACT
I HAVE CALLED NUMEROUS TIMES TO INITIATE AN EARLY TERMINATION OF MY FNB CONNECT CONTRACT. I HAVE HAD NUMEROUS PROBLEMS WITH THIS ACCOUNT AND THUS NEED TO TERMINATE.<br> <br> The call center gave me an email adress: <br> <br> Delivery to the following recipient failed permanently:<br> <br> [Email Removed]<br> <br> which as you can see above does not work. I have asked for a manager or supervisor to talk to wiith no avail.<br> <br> I dont car of a penalty fee all i want to do is cancel this as it is definately not what i thought it was and port back to my previous service provider.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
18 Mar 2016, 10:56Hello llotsh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891200.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891200.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Mar 2016, 10:56
Official
Hello llotsh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891200.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891200.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
