LT
LLOYD T

1 reviews | Active since Dec 2015

18 Mar 2016, 10:38

FNB CONNECT CONTRACT

I HAVE CALLED NUMEROUS TIMES TO INITIATE AN EARLY TERMINATION OF MY FNB CONNECT CONTRACT. I HAVE HAD NUMEROUS PROBLEMS WITH THIS ACCOUNT AND THUS NEED TO TERMINATE.<br> <br> The call center gave me an email adress: <br> <br> Delivery to the following recipient failed permanently:<br> <br> [Email Removed]<br> <br> which as you can see above does not work. I have asked for a manager or supervisor to talk to wiith no avail.<br> <br> I dont car of a penalty fee all i want to do is cancel this as it is definately not what i thought it was and port back to my previous service provider.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Mar 2016, 10:56
Official
Hello llotsh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 891200.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)