FNB Connect client service is not a priority.

I have not been able to make calls to all networks using my FNB connect sim card since Monday last week. I reported the error on that very same Monday. Today 9 working days later I am still faced with the same problem. In effect FNB has done nothing effectual to assist. I last heard from FNB on Tuesday. Where the solution they offered did not work.

It is obvious that one individual's network problem is not FNB's priority. How can we help you, only counts in certain cases.

All my correspondence is voice logged and the details are enclosed in the reference number.