1 reviews | Active since Feb 2018
FNB connect cellphone services
Had three contracts for more than a year now and at least 3 times a month we can call out and that means completely softlocked can't even call 147. When you DRIVE TO A BANK TO CALL LIKE A POOR STUPID IDIOT the **** on the other side always tells you uh Sir take out battery or reboot phone when you tell him all three contracts are the same as well as friends with Fnb ja well they must all take out batteries however hours later it comes online again without touching the phone. Sort your **** out and man up and tell the clients what the true story is
Good day kevin-van-der-bergh,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day kevin-van-der-bergh,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)