HB
Herman B
1 reviews | Active since Apr 2016
18 Apr 2016, 05:59
FNB CONNECT CELL PRODUCT UNABLE TO ROAM ABROAD
After not being able to roam in Botswana whilst on business and being extremely inconvenienced I was assured by FNB Connect that it will never happen again! I am on business in Nairobi Kenya and again. NO ROAMING. SURELY THIS IS UNACCEPTABLE!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Apr 2016, 09:45Hello hbezuiden9,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906916.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906916.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Apr 2016, 09:45
Official
Hello hbezuiden9,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906916.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 906916.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)