1 reviews | Active since Jul 2017
FNB Connect: Cannot Receive or Make Calls
I changed to FNB Connect 2 weeks back. Since then I have not been able to make or receive calls. Calls go to voicemail automatically and I get sms's saying I did receive calls. When I try to make calls it dials forever and eventually the line drops.
After trying to call myself from my office phone, my cell phone's signal drops completely and I have to register with the network again.
This has been going on too long. I can't port to another network for the next 3 months. so please FNB, fix this ASAP!
Good day Lauren Laguma,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Connect for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
*** (option one)
Good day Lauren Laguma,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Connect for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
*** (option one)