DV
Devashnie V
1 reviews | Active since Jun 2012
27 Nov 2019, 11:04
FNB connect Black Friday Deal 2019
I went online on Tuesday 26/11/2019 and saw that FNB connect had a black friday deal for a Fitbit charge 3 for R97pm x24 months. I started the online application. However all i was given was a reference number ***. I received email confirmation of the reference number from FNB. I called the number on the email but was told they were experiencing a problem. I was advised that they would call me back later int he day. Its been a day and after another call to FNB connect, no one has made contact to confirm this contract/ order. It seems that like this is black Friday scheme, to draw customers in and have no intention of fulfilling the promotion #
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FNB (First National Bank)'s replyOfficial
27 Nov 2019, 11:34Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply27 Nov 2019, 11:34
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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