1 reviews | Active since Aug 2011
FNB connect, Bill for courtesy Prepaid sim??
<p>FNB connect, Bill for courtesy sim?</p> <p>I bought a laptop from FNB device and they delivered the laptop with sim. When I enquire they say its part of the promotion and I will be getting free 100mb for the next 3 month. 3 Month down the line I get a bill for R16000? No contract, no documents, no notification? I log a query over a month ago and still no feedback? So far disappointed with this service</p>
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)