1 reviews | Active since Jan 2012
fnb connect bad network data speeds
<p>HiI tried to call and log a network issue, but the lady just wanted to put the blame on my phone settings by putting me through to the device department. This is bad service and bad attitude!! I'm experiencing bad, slow internet speeds in Bloemfontein for more than 2 weeks, and this is the help I get? Makes you dissapointed in your choice of network.</p>
Good Day Mr Van Schalkwyk,
Thank you for taking my call earlier,
Kindly be advised that I have logged a formal complaint for you please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Mr Van Schalkwyk,
Thank you for taking my call earlier,
Kindly be advised that I have logged a formal complaint for you please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)