FNB Connect

FNB Connect has the worst channels of customer service. I wanted to cancel the Lenovo Tab M10 contract that we got Tuesday, July 19, 2022. Now I need to pay all sorts of costs because they keep transferring you to a different department without telling you about cancellation fees, costs, etc. AND THE NUMBERS THE CONSULTANTS GIVE YOU ARE SOMETIMES OUT OF SERVICE.

My main issue with the device is that we need to charge it EVERY SINGLE DAY! Even if you activate battery saver and all those features on the device, and if you decide to use the tablet it does not even last 2 hours.

Tell me how one can possibly get something done when your consultants cannot be direct with customers or get back to them. I do not have the airtime or time to have them tell me what my cancellation costs etc are - I refuse to pay cancellation costs and/or delivery due to the fact that I cannot get direct answers from your customer service.