FNB connect and their empty promises

I have never dealt with a company that are so ******** in my life. It is honestly the worst service ever.

I ordered a device online and was told that it would be delivered in 2-5 working days. Two weeks passed and still nothing.

I phoned the FNB connect number a million times just so that the one attendant can switch me through to the next one or I get switched through to an answering machine that repeats itself.

Eventually received the direct number to the deal that deals with sales and devices.

They told me that it was out for delivery but the address on the way I'll was wrong, the next day the excuse was that they did try to deliver but have no idea why it did not take place.

It has been 4 days that I phone every day and every day they tell me that the system shows it will be delivered today and they will send an email to the courier company.

So useless.

I will be cancelling all my cards and everything related to FNB in the next week.

Really dissapointed