1 reviews | Active since Jul 2017
FNB Connect and FNB Credit Card
<p>I have been a loyal customer for a no. of years and never came to experiance and never had to endure such bad service as I have been lately .</p> <p> </p> <p>Firstly I get inundated with calls from CCD couriers with regards to the delivery of my CR Card , I have now received 2 cards which I cannot activate and with no explanation or call from FNB noting where the problems lies.</p> <p> </p> <p>Secondly I have logged a compliant but to date no one has ever responded.</p> <p> </p> <p>Why would we be offered premier banking but the service is this bad even when you call the premier banking no. you have to wait approx over 20mins for a private banker to assist . I cannot wait that long to answer for someone to answer , it's ridiculous.</p> <p> </p> <p>I would appreciate if someone responds and sort this mess out,</p> <p> </p> <p> </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
