1 reviews | Active since Jul 2017

26 Jul 2017, 22:49

FNB connect aka Somalian pirated

<p>I am getting more and more convinced that FNB connect is holding my cellphone number hostage for ransom money wich they deduct monthly and I'm on month 3 now.</p> <p>I'm a prepaid customer and yet I'm being deducted!?!.</p> <p>I am unable to Port my number back to Vodacom. If tried 6 times at 4 different stores. 3 different network and even cell c the network FNB connect operates on. My cell service is **** my cellphone banking **** and now my overall experience at FNB is ****!.</p> <p>Who do I have to **** to get my number back.</p> <p>I will not miss using FNB as my bank!</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2017, 09:18
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***