FNB Connect - Admin Staff Have No Clue

<p>I sent an email to FNB connect on Tuesday, 11 October 2016 which clearly stated that I could not make or receive calls. Two (2) days later, 13 October 2016 I receive an email from "FNB Connect Admin", No actual person's name, stating: ~Good day<br />Trust that you are well, Please note that we have tried contacting you and there was no response,<br />For further assistance, please contact ********** 147 as we are closing this query.<br />Regards<br />FNB Connect Admin</p> <p> </p> <p>How much more incompetant can one be?</p> <p>Common sense should have prevailed, however an email with a pathetic excuse "there was no response" was sent.</p> <p> </p> <p>I am still awaiting compensation for the 2 days of no network. </p>