1 reviews | Active since Aug 2017
FNB Connect a nightmare
I have joined FNB Connect beginning of this year and since then it has been a nightmare. I couldn't receive or send SMSs. I contacted the callcentre several times everybody was giving me different solutions which none helped, the worst part is that after that I couldn't make calls out anymore until today. I'm loosing very important messages and I cannot make any calls my phone is just useless because of this FNB connect. I also tried to call this morning several times and every time I was speaking to an agent I got cut off. I regret the day I ported to this FNB connect.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)