1 reviews | Active since May 2017
FNB connect, a disgrace
I am really frustrated with FNB connect, I took a laptop on contract with 500mb data Everymonth, as soon as I put that sim card into that ****le and use it, the data finished almost instantly and I am billed usage, Over R700 this month when I only used their SIM card for about a minute. I enquired on numerous occasions but still cannot win. I CANNOT WAIT TO FINISH THIS CONTRACT WITH FNB AND NEVER AGAIN USE THEM FOR ANY CONTRACTS. FNB only wants to sell you products but their after service is pathetic
Good Day Faheem Sheik,
Thank you for bringing this matter to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Faheem Sheik,
Thank you for bringing this matter to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***