ED
EDINGTON D

1 reviews | Active since Nov 2013

01 Feb 2017, 12:48

FNB Connect - A bunch of incompetence

<p>I will never understand why every time i need something done by FNB Connect i have got to do it via Hellopeter. I suspended my contract with FNB and asked them to cancel all debit orders but to my suprise nothing hasnt been done. Well thats how FNB Connect roll i guess. It wont be surprsingthat the next peron who is going to call me from FNB will ask mehow he/she can help.!!!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2017, 13:43
Official

Good day MR. UDDAYsP

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

ED
EDINGTON D's update06 Feb 2017, 11:31
Reviewer Update

Am still awaiting Feedback, did you say 24-48hours or months?