RR
Ryan R

1 reviews | Active since Oct 2010

15 May 2022, 12:46

FNB Connect

For 3 weeks I have not been able to receive SMSes, so I can't do any payments from my phone. 12 times I have contacted them, and I just get told we will make a note, or we reset your settings it's fine now. Nothing has been done. Now I can't even port my number away from FNB because you have to be able to receive SMSes. They are holding my number and life hostage for 3 weeks now.

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Replies (2)
RR
Ryan R's update16 May 2022, 08:54
Reviewer Update
Good Day

I will not be mailing you on that email address. I have been trying to get this resolved for 3 weeks with you privately and all you do is ignore me, or end the secure chat with no resolution. So I prefer to keep this public.

If it is not resolved today, I will be taking the next public step which would be to put this on Social media.

I think I have given enough time for you to resolve this matter privately. The public forum is not my favourite way to sort out issues, but you have given me no choice

Kind regards
Ryan
RR
Ryan R's update18 May 2022, 12:31
Reviewer Update
This is just getting worse. I am still stuck on your network. This is fun to you!! I will now be going social. I am over this