FNB Connect
<p>Ok, I know there was an issue with the online system, HOWEVER, I have now had issues with FNB Connect for days!! I can't make calls - I have tried THIRTY times today alone to make one simple call but to no avail. Seriously - how do I get a refund and how do I move away from this ********** service IMMEDIATELY?! I tried to speak to my private banker - but I can't even give her a call. Emailed on numerous occassions, still no joy!!</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 976872
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 976872
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)