1 reviews | Active since Jul 2016

22 Mar 2017, 21:09

Fnb connect

<p>It's almost a week now and still no one phone me to help with my Fnb data sim for use in a old vodacom modem to get the settings right. On my computer useless service they don't give a **** about the customers just want more and more but they can't even service the ones they have</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Mar 2017, 09:31
Official

Good day Ms. sanet-du-toit

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***