1 reviews | Active since Jul 2016

16 Mar 2017, 20:10

Fnb connect

<p>im trying to connect my data sim vita my old vodacom modem but no one can help me with the settings on the computer.they say they can only configure setting on there side and it's still not working</p> <p>i did phone them in last year an there was a someone that take me trough the steps to configure on my labtop but suddenly they don't know how. To do it on the desktop I spend my day trying to find someone but all they done is send me to this then to that with no help. I think they must start training the workers I'm so gatvol for Fnb everything is a struggle with them</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Mar 2017, 08:23
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)