FNB Connect

<p>I have taken up the FNB Connect Unlimited package wih FNB. Last month I had an issues where my payment of R399 did not successfully go thru, I have spoken to 4 consultants who were baffled as to why my line was locked for outgoing calls. Finally it was discovered that the payment was an issue (when I was initially assured that the line was open and available). I get told now that it will take up to 72 WORKING hours for the re-debit and line to be unlocked. 72 WORKING HOURS!!!! I use this line for business purposes and now I cannot run my little business because FNB has ****py IT systems in place, and weekends are 'TIME OFF" for customer service issues There is no facility to deposit funds into my FNB Connect account and the call centre has said that FNB Connect doesnt provide this facility. From a bank that is supposed to be on the cutting edge of technology!!!!! </p> <p> </p> <p>Even more interesting - we clients cannot have access to senior managers because they dont work weekends, holidays, etc and will revert "when they are available". And this from a customer orientated service.</p> <p> </p> <p>STAY WAY FROM THIS SERVICE !!!!!!</p>