1 reviews | Active since Jan 2017
FNB CONNECT
<p>I have had a FNB simcard now for over a year and it has been 6 months since requesting FNB Connect to cancelling this simcard. Evertime i call i get told someone will give me a call to activivate the cancellation and each time no one calls and they keep debitting my account. I have emailed the complaints department and that was 2-3 months ago and no one has ever bothered to make contact with me.</p>
Good day Ms.PCingo
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms.PCingo
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***