1 reviews | Active since Jan 2017
FNB Connect
<p>I was sold a FNB connect sim card (supposedly with 500mb a month). When the sim came I ported my number, only to find out it was a prepaid and never loaded with the 500mb. So I called to ask to go to contract (with 1gb and 30 minutes without sms), promised to be called by FNB, only to never recieve that call.</p> <p> </p> <p>Further let me tell potential future customers that the network coverage is ******* and you get cut off many times for calling and using data.</p> <p> </p> <p>Really a ******* service do not bother to waste your time</p>
Tried to get hold of their contact centre but not even that works (agents cant hear you then the number doesnt work.
Tried to get hold of their contact centre but not even that works (agents cant hear you then the number doesnt work.
Good day Mr. JJSF
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. JJSF
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***