FNB CONNECT
<p>I am having difficulties in canceling my second fnb connect contract (084number) and porting out from fnb connect.after many attempts of following up with the Fnb connect call center they are still unable to help me.</p> <p>I am struggling to port out from FNB Connect. I've been to Cellc shops to port out to Cell C and the port just doesn't go through.The guys at Cellc stores told me that they have a lot of problems with customers wanting to port out from FNB Connect. It then becomes a blame game, with FNB saying that they either did not receive any port request, or that the port was approved but Cellc has not accepted the port approval.</p>
Good day Mr. mncedi-michael-bucwa
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. mncedi-michael-bucwa
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good Day Mr Rahim Salamaan
I haven't received any assistance from FNB. I am still having difficulties in canceling my second fnb connect contract.The Fnb connect call center representatives are useless and they are not equipped with the necessary information to answers queries and resolve issues.its so easy to port into Fnb connect but you can't port out of Fnb connect.FNB CONNECT is useless.
Good Day Mr Rahim Salamaan
I haven't received any assistance from FNB. I am still having difficulties in canceling my second fnb connect contract.The Fnb connect call center representatives are useless and they are not equipped with the necessary information to answers queries and resolve issues.its so easy to port into Fnb connect but you can't port out of Fnb connect.FNB CONNECT is useless.