LN
Liana N

1 reviews | Active since Apr 2012

25 Jul 2016, 11:08

FNB Connect: 3 weeks later, nothing received

<p>I understand that the problem probably lies with Digital Planet, but as the service provider it is important for you to know Digital Planet is dragging your name through the mud and costing you thousands, if not millions. </p> <p> </p> <p>I signed up to FNB connect 3 weeks ago and I am still waiting for my SIM card, taht Digital Planet has promised to deliver for the last 3 weeks, giving pathetic excuses like the cant find the address, even though the call agent admitted it was the first place that popped up when he typed the address he had in Google. </p> <p> </p> <p>I am at the point where I am considering requesting to cancel the contract, because of your supplier not delivering. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jul 2016, 11:44
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 973792

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)