1 reviews | Active since Jul 2011
fnb connect
<p>After finally got my sim delivered i struggled 2 days to get it working. Today i gave up and use the old fashion phone call. Which i waited quite a while. So it turns out this SIM has been terminated.</p> <p> </p> <p>Really, after all this?</p> <p> </p> <p>FNB you keep failing me. Enough said.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Apologies does not help. I need this sim card and i get the feeling that your escalation process is just something you write on HelloPeter so that people can get the impression something is actually being done. Or you could have so many escalations (bad service i suppose) that you cant get to any.
Apologies does not help. I need this sim card and i get the feeling that your escalation process is just something you write on HelloPeter so that people can get the impression something is actually being done. Or you could have so many escalations (bad service i suppose) that you cant get to any.