FNB connect
I am a FNB connect customer.I use my ultimate package contract for business purposes.Yesterday the debit order did not went off as it should..( and there are funds in my account.) I called the centre and the person assisted me just said sorry , they can't help to put the debit order through so I won't have minutes this month , when I asked to be put through to the manager , suddenly he started to help. And I still don't have minutes.. Please advice me why the debit order did not went off
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FNB (First National Bank)'s replyOfficial
03 Jul 2019, 13:12Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply03 Jul 2019, 13:12
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***