QW
Quentin W
1 reviews | Active since Aug 2011
15 Feb 2019, 14:40
FNB Connect
"How can we help you" that is FNB slogan, and I`ve being years with FNB, well I dont have a problem with their banking services its their sub division who I have a problem with. FNB Connect Im still waiting for 1 of your technicians to phone me back in regards about my cellphone I toke from you guys. The best is I waited in the bank for 3 hours and then a guy pick the phone after waiting for another half an hour for someone to pick the phone and told me a techinician will phone me back, that was on the 7th of Feb this year.
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
15 Feb 2019, 16:05 Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply15 Feb 2019, 16:05
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
QW
Quentin W's updateReviewer Update
15 Feb 2019, 16:44Thanks Ive received the ref number from you and be waiting for their response.
QW
Quentin W's update15 Feb 2019, 16:44
Reviewer Update
Thanks Ive received the ref number from you and be waiting for their response.
QW
Quentin W's updateReviewer Update
18 Feb 2019, 19:35FNB people got back to me and all is sorted. Thanks
QW
Quentin W's update18 Feb 2019, 19:35
Reviewer Update
FNB people got back to me and all is sorted. Thanks