FNB Connect

I am with FNB Connect since last year May and have major problems sometimes. Most of the time only calls work and data does not work at all, even though I pick up a good signal. At other times data works but calls and sms do not (but this is rare). They use the Cell C network, but it seems as though they sometimes have technical issues on their side (and Cell C subscribers remain unaffected).

I've tried to port out to Vodacom, MTN, Telkom Mobile and Cell C and the ports just don't go through. I've spent hours on the line with FNB Connect and with the other service providers, but to no avail. The guys at both the Vodacom and MTN store told me that they have a lot of problems with customers wanting to port out from FNB Connect. In fact they both said that they haven't successfully ported a single FNB Connect number. It then becomes a blame game, with FNB saying that they either did not receive the port request, or that the port was approved but the other SP did not accept the port approval.