FNB Connect
FNB CONNECT:
I Note your prices went up without warning. I paid R95 for 2 gb data and now you want me to pay R215 how and why is this even legal??. I actually joined FNB connect for his reason. Please note that my wife and I will be cancelling our fnb connect SIMs to go to cell c. Perhaps I should also cancel my FNB premier account. Also there were some false advertising regarding the fnb sim card. It said free calls from fnb sim to fnb sim. this has never been the case
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FNB (First National Bank)'s replyOfficial
10 Dec 2018, 08:41Good day Leon,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Connect and Smart Devices who will provide feedback.
Once again I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Connect and Smart Devices who will provide feedback.
Once again I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply10 Dec 2018, 08:41
Official
Good day Leon,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Connect and Smart Devices who will provide feedback.
Once again I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Connect and Smart Devices who will provide feedback.
Once again I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)