1 reviews | Active since Jul 2018
FNB connect
I have cancelled my FNB connect numerous times, yet I receive statements that I am in arrears with R1.05. It is very frustrating to communicate with them for I am working abroad and they do not accept calls from my wife that has full authorization on my account. It is pathetic service from them to get this issue sorted.
Good day Tjaart Oosthuizen,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaint Team
*** (option one)
Good day Tjaart Oosthuizen,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaint Team
*** (option one)