1 reviews | Active since Aug 2017
FNB Connect
I'm trying to apply for a FNB Connect sim card for the Flexi Voice and Data. After spending over an hour being pushed from one division to another I have still not been able to make this purchase. I have been told I can only apply via my on-line banking, however my on-line profile does not permit me to apply for any products (another thing I have been trying to sort out since 8 May!) As a private client, I am greatly disappointed with FNB's service.
Good Day Candice Maschek ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Candice Maschek ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***