FNB Connect 24hrs = a month turnaound for them

<p>I sat for three days in the FNB plumstead Branch trying to get hold of someone to assit me. I eventaylly got hold of someone at Connect who advised me they will be contacting me in 24hours which turened into a entire week . After laying a com[laiment online someone eventually conatcted me SD ********** . Another week went by I had to call again to ask what is going ********** conatcted me at work to confirm and accpet the offer . I THOUGHT i had made the nesary arrangements with him via enmail on which number to contact on me on as CLEARLY the conatct number on the system is in the broken phone and I CANNOT put the sim in another phone as I was advise .</p> <p> A week later of no contact again i called smart device to ask what is going they advised me they have been trying to call me but with no luck cause they have been using the incoorect number . I eventually spoke to the courier company ( REF FNB401492) who advised me i must wait another week as she is unable to confirm the date . At this point i do not care as iam UNABLE to do anything cause everything is linked to that cellphone number .</p> <p>I do not see why i should pay a service that goes days without usage hikes up prices with no notification, then gives this PATHETIC service.</p> <p> </p> <p>As i still dont have a phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p>