1 reviews | Active since Jul 2017
FNB CONNECT
The fnb connect service is really bad. For the past two days I've been trying to PORT my number but fnb connect won't release it. I've called the call center agent and she didn't help just gave some reference number. I asked for the sim to be cancelled, nothing more nothing less. This service is unacceptable and won't recommend it to anyone.
Hello Simah ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Simah ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***