1 reviews | Active since Dec 2017
Fnb connect
Hi,we are very very unhappy about fnb connect,we launched a complaint about a month ago,my voice mail is not working,i phoned them from the 12th of december every day,all that they are saying is that they will come back to me and that my password have been reset,but it still asks for my pin,i have spoken to randy thompson,team leader,all that he say is they will get back to me,its the poorest service in my life that i got from a service provider,i am working with celebrities and i need my voicemail to work,i am a very disappointed fnb customer
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)