1 reviews | Active since Aug 2012
FNB Connect
I received a call about two weeks ago to join FNB connect. Data and airtime and low cost, all sounded good until I was double debited. I called last week and got transferred from pillar to post. Then I called again today and spoke to some who sounded frustrated about life. She put me on hold which felt like more than 5min. My husband also joined and was double debited as well. Apparently it's an R89 courier fee that's not mentioned. I haven't even opened the package, I want this collected and my money refunded, such a bunch of *******.
Hello Waseelajooma,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to your Private banker and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Waseelajooma,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to your Private banker and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)