1 reviews | Active since Aug 2011
FNB Connect
Hi,
Im going to start using Hellopeter instead of Premier Banking, the service is way better.
I logged a query one month ago to move an FNB Connect sim from Prepaid to Contract. They claimed to have called me (they never have), and I've called in 4 times for an update. No luck.
I called FNB Premier, who is turn told me to call FNB Connect. Lovely service as usual.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)