FNB Connect
I had been using the fnb connect sim for some time (As I thought since I bank with FNB, it was to make my life easier but boy was I wrong!!) and it always gives me connectivity issues which FNB Connect never bothers to notify us of in anyway, they are however very quick in fact they had even boosted about their NAEDO debit orders!A month or two ago, I took out a 2GiG product which lately I am unable to use due to non ending connectivity issues!!!!Can this be addressed as a matter of urgency or is Cell C the ones to blame since you are using their Network??
Good Day,
Apologies for the technical delay.
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
Apologies for the technical delay.
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)