1 reviews | Active since Jun 2016
FNB Connect
<p>I've been waiting for my reversal port from FNB Connect back to Vodacom for now two weeks. I called in twice and somebody said i'll have to wait about 24 hours for processing. yet am still waiting even today.</p> <p> </p> <p>I hate the fact that, nothing is done until someone has logged a complaint on hello peter.</p> <p>Previously, i had to log a complaint for my contract cancellations, which took months!!</p> <p>This is really bad! I really don't want to wait any longer!</p> <p>If i knew it's going to be this bad, i wouldn't have joined them!</p>
Good Day
I have logged another formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged another formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)