1 reviews | Active since Nov 2013
FNB Connect
<p>It is disappnting that everytime i want something done by FNB i have got to put it on Hellopeter. FNB Connect staff either dont know what they are doing or they just dont care. Today alone i called three times and first phine rings for 15-18 minutes before its answered then after its answered you are put on hold for a while because doesnt know what to do. An invoice or proforma invoice for my employer is all i want since 3 weeks back but till now they cant pull one out</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)